Safe lockouts
Safe Opening in Northeast Philadelphia
Home safes, gun safes, store safes and bank-grade containers. Mike Schiavone is a safe and vault specialist, not a car locksmith who sometimes tries a safe. He opens it, tells you what failed, and repairs or replaces the lock so the safe works again.
- SAVTA member
- ALOA member
- Owner-operated: you talk to Mike
- Mobile: Mike comes to you

Short answer: a locked safe can usually be opened and put back into service. What it takes depends on three things: the type of lock (dial, keypad or key), how the safe is built, and why it locked. A photo of the lock and the brand name on the door lets Mike tell you most of that before he arrives.
Why safes lock people out
Most calls come down to a short list:
- The combination is lost. Nobody wrote it down, the paper is gone, or the person who knew it has passed away.
- The keypad died. Dead batteries, a failed keypad or a damaged wire between the keypad and the lock. The code is right, but nothing happens.
- The lock failed. Mechanical locks rarely fail on their own, but a dial that has been forced, tampered with or sprayed with lubricant may stop working.
- The handle or bolt work is jammed. The lock may be open while something in the door is stuck.
- The lock is old. Electronic locks have a working life of about ten years from their manufacture date.
If you aren't sure which one you have, start with what to check when a safe won't open. A couple of checks are safe to make yourself. Past those, call.

What to tell Mike when you call
- The brand and model, usually on a plate on the door or inside the frame. Liberty, AMSEC, Diebold and Mosler all turn up in Mike's work.
- The lock type: a dial, a keypad, a key, or a combination of these.
- What happened: it stopped opening after a battery change, the handle won't turn, the combination never worked, and so on.
- What you've already tried, and whether the safe is bolted down.
- Clear photos. The whole safe door, a close-up of the handle and the dial or keypad, and the space above, below and on each side of the safe. Text them to (661) 927-7473 or email them to info@aspiresafeandlock.com.
The kinds of safes Mike opens
Mike's work covers the whole range, from a closet safe to bank equipment:
- Home safes and fire safes with dials or keypads
- Gun safes and gun boxes. More on gun safes
- Antique and inherited safes, including ones made in Philadelphia. More on old safes
- Store, deposit and drop safes, plus ATMs and teller cash recyclers. More on business safes
- High-security and TL-rated safes, such as the Diebold TL-30
- Bank vault doors and safe deposit boxes. More on bank work




After it opens
Opening the safe is half the job. A safe you can't lock again isn't much use. On past jobs Mike has opened a customer's safe and installed a new lock and keypad, so the safe went back into use. If you'd rather switch from a dial to a keypad, or the other way around, that can happen at the same time. See safe lock upgrades and repair.
Why it matters who you call
Plenty of locksmiths in the area don't do safes at all. One of Mike's customers put it this way after a lost combination, a house rekey and a car key were all handled by Mike:
Unbelievable locksmith! We had more than 1 problem and he fixed everything! Mike rekeyed our home, made a key for our Honda Accord, and opened our safe which we had lost the combination for! I called several locksmiths and most would just do cars. Others just rekey lock. Mike fixed all 3 at a wonderful price! I highly recommend!
Locksmithing also has a call-center problem: listings that look local, quote a low price on the phone and send whoever is free. Mike is one person with one number, and he's a member of the Safe & Vault Technicians Association. How to tell the difference.
Questions people ask
Can a locksmith open a safe without damaging it?
Yes, when it's done right. Mike's goal is to open any safe in the least destructive way possible, in a reasonable amount of time. On most safes that means drilling and then repairing the safe correctly so it goes back into service.
Will my safe still work after it's opened?
That's the goal. On past jobs Mike has opened customer safes and then installed a new lock and keypad so the safe went straight back into use.
How long does a safe opening take?
It depends on the lock type, the safe's construction and its condition. A failed keypad on a home safe is a very different job from a TL-rated safe with a burglary-resistant hardplate. Tell Mike the brand and lock type and he can give you a better idea on the phone.
How much does it cost?
It depends on the lock and the safe. The page on what a safe opening costs explains what moves the price up or down.
Tell Mike what's going on
Locked out right now? Call. It's the fastest way. For a safe that isn't an emergency, or for business and bank work, send the details below or text a photo of the safe and its lock to (661) 927-7473 or email it to info@aspiresafeandlock.com.
Business hours: Monday to Friday, 9am to 5pm (closed weekends and holidays). Emergency service is available 24 hours.